Frequently Asked Questions for iOS
Commonly asked questions about SurfEasy VPN for iPhone and iPad.
- Why is my new SurfEasy Profile not signed?
- When I go to Google or Youtube it is in Arabic or Japanese
- I have purchased my subscription through iTunes but it is not showing?
- How do I cancel my subscription?
- How do I completely remove SurfEasy VPN for my iOS device?
- What is my Passcode?
- How To Re-install Profile on iOS
- An app is showing my real location even though SurfEasy VPN is on. Am I protected?
- How do I completely remove SurfEasy VPN for my iOS7 device?
- How do I know I am protected?
- I am getting no internet connection when turning on SurfEasy
- I selected "SurfEasy On" in the VPN configuration but nothing is happening
- How do I uninstall SurfEasy VPN?
- Will SurfEasy VPN protect the device tethered to my iPad or iPhone?
- Accepting new Apple Subscription Charges
- New Profile Install for iOS8 and higher