STEP 1: Open the Play Store app from you apps or main screen
STEP 2: Tap on the "Play Store" menu in the top left hand corner
STEP 3: Select "My apps"
STEP 4: Tap on "Subscriptions"
STEP 5: Tap on SurfEasy and tap on Cancel
If you purchased your subscription via surfeasy.com, please email email@example.com with your registered email and your Support PIN (found in the Profile section after you have logged into accounts.surfeasy.com) and request a cancellation.
We will stop the automatic renewal. If you have a monthly plan purchased on the 14th May and you request a cancellation on the 16th May, the subscription will not renew but you still will have access to the unlimited plan until the 14th June. Similar for yearly plans.
PLEASE NOTE: SurfEasy does not offer refunds for plans within the purchased period, except in cases of confirmed service issues.
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