Sometimes the the SurfEasy Service can be interrupted, if this happens and you attempt to start SurfEasy VPN it will come up with the message telling you "SurfEasy VPN requires the Surfeasy service be running"
To fix this issue please try restarting your computer, in most cases this will resolve the error. If not, please follow the below steps:
STEP 1: Click on the Start Button and type "View local Services"
STEP 2: Scroll down the list and right-click on "SurfEasy Service"
STEP 3: Click on "Stop" and then click on "Start"