Please follow the instructions below, if you are just a SurfEasy VPN user. If you have a Private Browser on your account, please follow the instructions here
STEP 1: Go to https:/accounts.surfeasy.com/lost_password
Enter your registered email and click on Send Confirmation Email
STEP 2: Open the email we sent to you entitled "Confirm your password reset request"
Click on the Reset Password button
If you did not receive the email into your inbox, please check your Spam/Junk folders. If you still did not receive it, please make sure that you enter, please make sure that you entered the correct email into the reset form. Emails are not sent to unregistered email addresses.
STEP 3: Enter your new password and enter it again in the verify box. Then Click Create New Password
Once completed the account page will open to your dashboard.