How do I contact support?
I have not yet received an e-mail about my USB key. What should I do?
What is the difference between the USB key and the Lifetime Total VPN?
How do I get set up with the new Lifetime Total VPN? Do I still need the key to use the Lifetime Total VPN?
Do I need to create a new account to use the Total VPN?
Am I able to use the Total VPN to protect my mobile devices?
Does the VPN application include a private browser?
How do I get the bookmarks from my key? How do I add them to the browser that I will be using with the VPN application?
I used the key for my security and privacy when accessing public computers. What can I do to ensure I am still protected if I access a public computer or public network?
Am I able to change the country that I am appearing to be in with the new VPN application?

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How do I contact support?

Our friendly agents are here to help Monday to Sunday, 8 a.m. – 8 p.m. Eastern Standard Time. There are three convenient ways to contact our Customer Care Center:

USA & Canada: 1-888-743-8102 (toll-free)
UK: 0800-011-9492 (freephone)
Email: support@surfeasy.com
Live Chat: click the "Contact Support" tab on the left side of our support pages to start a live chat

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1 comment

Mr X December 23, 2018 20:01 (Edited December 23, 2018 20:03)

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